Procedures
- Why do I get an error message when I try to create a payment plan?
- Which intervals are available for automated proceduresteps?
- Why isn't the days in procedure (D.I.P./DIP) adjusted when a past due invoice is loaded into iController?
- Why can't I create an automated procedure step for postal mail/PDF?
- Why does iController suggests an action (e.g. reminder) when all documents are in promise?
- How come there are no upcoming actions visible on my debtorsheet?
- Why isn't my current procedure action 'Send reminder' performed , even though I've send a reminder?
- Why does the procedure continues/actions are visualized in the worksheet when documents are in a status other than procedure?
- How can I undo an executed automatic action?
- When will the debtor in ‘manual procedure’ be moved back to automatic procedure again?
- Is it possible to amend the due date in iController?
- How do I manually change the debtor's procedure?
- Is it possible to change the number of days in procedure (DIP/D.I.P.) in bulk?
- How do I add a new procedure?
- How do I change the name of a procedure?
- How do I change the name of a procedure step?
- How do I add steps to a procedure?
- Which types of procedure steps can I use?
- How do I remove a procedure (step)?
- How do I automate procedures?
- How can I copy a procedure to another entity/company?
- How do I change the days in procedure (D.I.P./DIP) of an invoice?
- How do I switch on/off days in procedure (D.I.P./DIP) on weekends?
- How can my supervisor be notified automatically when a procedure step is executed?
- How do I change the number of days on which a procedure step is executed?
- Where to find the client / document conditions of a procedure?
- How can I add more recipients to a 'Reminder' procedure step?