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  1. iController Guide
  2. Frequently Asked Questions
  3. Users and Account Settings

Users and Account Settings

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  • How do I create a personalized constituent or company signature?
  • How come I can't change the settings for another user?
  • Why is the data of one of the companies in iController not visible?
  • Why is there an extra constituent visible on my dashboard and company details settings?
  • I get an HTTP ERROR 500 error message when trying to log in on my platform. What should I do?
  • How can I add a new user?
  • I forgot my password. How do I reset/change it?
  • How can I change my default mailbox?
  • How do I create a personalized user signature?
  • How can I change a user function?
  • How can I deactivate a user?
  • How do I log out from iController?
  • Can I transfer my user account to a colleague?
  • How can I change which mailbox a user can view?
  • My user is blocked for a few minutes, what should I do?
  • How will a new or deactivated user affect my billing?
  • What are Account Managers?
  • What are Collectors?
  • What are System Administrators?
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