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  1. iController Guide
  2. Frequently Asked Questions
  3. Messages

Messages

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  • Is there a spell check(er) available in iController?
  • Is it possible to restore messages from the SPAM-folder?
  • How can iController link the responding mails automatically to the correct debtor?
  • Is it possible to block email addresses in iController to avoid spam?
  • Why is the attached PDF of a received email marked as SPAM?
  • Why aren't notifications of undelivered messages visualised in iController?
  • Why is there a grey globe visible in the beginning of a message line in the inbox?
  • How can I recognize a phishing mail?
  • Can I restore an email that has been deleted?
  • Why do I need to choose a sender mailbox on top of the workspace list to process the worksheet actions?
  • How come the email address adjusted in ‘edit data’ on the debtor sheet can not be saved?
  • Why aren't my incoming emails visualised in iController
  • Can I use the company signature instead of a user signature when sending emails from a debtor sheet?
  • Why aren't labeled emails disappearing from the message inbox?
  • Why do I get an error when sending an internal email?
  • How do I change the email address from which messages are sent via worksheet or ‘Send document overview’ in the debtor sheet?
  • Would it be possible to receive a ‘read confirmation’ after sending a reminder or other message in iController?
  • How come the email attached is garbled or can not be opened by the customer?
  • How do I link an incoming email to a debtor?
  • How do I label an email?
  • How do I restore messages?
  • The emails I send via iController do not reach their destination. What should I do?
  • Why would I label an email?
  • How do I create a new label for emails?
  • How can I change the name of a label?
  • Can I install an automated out-of-office reply in iController?
  • Emails are received twice in our iController inbox. How can I fix this?
  • How to move an email to the messages section of a debtor?
  • I've linked an email to a debtor and can't find it anymore. Is it gone?
  • Do I need a new mailbox for iController?
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iController Guide