When you pause iController, the days in procedure (D.I.P.) remain unchanged for the period of the pause.
- Click on the gear icon () in the upper right corner
- Go to Settings
- Click on Company details in the left menu
- Choose and click on the entity you want to pause
- Click Pause iController at the top
You will see a blue notice saying your platform is paused for the entity. The D.I.P. of documents within this entity will not be increased each day. To resume follow the same steps as above but click on Resume iController.
Note: Do not forget to switch off the pause button.
Note 2: Make sure you pause each of the constituents.
Note 3: The D.I.P. of documents whom are not due will be paused also, please contact support when this should not be the case
Note 4: Watch out: automated procedure steps will still be executed. Please deactivate them when pausing iController.