It might be possible that a newly created debtor is not visualized in iController.
The reason behind this is the following:
- When creating a debtor in your accounting software, but not creating an (open) invoice, the debtor is not transferred to iController.
Once the debtor has an open invoice in the accounting software, the debtor will show up in iController after the synchronization has taken place.
Other reasons why the data in iController might differ from the data in your accounting software can be found here: https://support.icontroller.eu/hc/en-us/articles/360013758200-Why-does-the-data-in-the-accounting-software-differs-from-the-data-in-iController-