Why do I get an error message when I try to create a payment plan?
Which intervals are available for automated proceduresteps?
Why isn't the days in procedure (D.I.P./DIP) adjusted when a past due invoice is loaded into iController?
Why can't I create an automated procedural step for postal mail/PDF?
Why does iController suggests an action (e.g. reminder) when all documents are in promise?
How come there are no upcoming actions visualised on my debtorsheet?
Why isn't my current procedural action 'Send reminder' performed , even though I've send a reminder?
Why does the procedure continues/actions are visualized in the worksheet when documents are in a status other than procedure?
How can I undo an executed automatic action?
When will the debtor in ‘manual procedure’ will be moved back to procedure again?

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Why does iController suggests an action (e.g. reminder) when all documents are in promise?

July 17, 2020 11:45
Updated

When assigning all documents to the status 'Payment promise', it is possible to avoid sending reminders for this debtor. This is determined in the procedural conditions.

For more information on procedural conditions:

- https://support.icontroller.eu/hc/en-us/articles/360008482940

- https://support.icontroller.eu/hc/en-us/articles/360013095439-iController-s-procedure-flow