The deleted email is stored in the 'trash' messages folder.
Messages moved to the folder 'trash' will stay there only for 30 days. Then they will be removed definitively, without the possibility to be recalled.
- Click on Messages in the top navigation bar
- Click on the Trash folder in the left menu
- Open the email and click on the Restore button to be able to set the email back to the debtor sheet/inbox folder
Note: iController can no longer retrieve emails that have been deleted for longer than 30 days.