- When you don't execute the manual action on the day you had it planned, the client will automatically be moved back to automatic procedure 30 days after the planned action.
- When you did perform the manual action, but did not assign a new manual action, the debtor will be moved to the automatic procedure again.
- You can immediately remove the client from the manual procedure by using the button 'Remove from manual procedure' on the debtor sheet.
More info on the manual procedure can be found here: https://support.icontroller.eu/hc/en-us/articles/360012973200-Manual-procedure