The assignment of a procedure to a debtor can be done manually, or automatically.
If you want to manually change the procedure:
- Go to the debtor sheet
- Click on 'Edit data'
- Change the procedure in the line 'Procedure'
- Click on 'Save' on the bottom of the screen
Tip: Your changes will be instantly visible on the debtor sheet. However, the changes will only be visible on the worksheet after you've refreshed the worksheet (gear icon 
- 'Refresh worksheet') or after an import of new data into the platform.
- 'Refresh worksheet') or after an import of new data into the platform.Note: When there is lock 
before the 'Procedure' line, this means there are criteria in iController automatically determining to which procedure a debtor should be assigned and the procedure will be overwritten during the next import. Please contact support when you prefer manually edited procedures should not be overwritten.
before the 'Procedure' line, this means there are criteria in iController automatically determining to which procedure a debtor should be assigned and the procedure will be overwritten during the next import. Please contact support when you prefer manually edited procedures should not be overwritten.