Please send an email to collections-support@billtrust.com with the following information:
- The criteria of the documents you want to change the D.I.P. for
E.g. All debtors of subcompany X with total outstanding > 0, all documents in procedure step ‘telephone 2’ (between 20-30 days)
- The number of days you want to set the D.I.P. back OR for all documents matching the criteria, the D.I.P. should be X days.
Warning: this has major repercussions on the work flow.