It might be possible that your platform is running slow. To determine whether this is due to your internet connection or due to issues on our side, please follow the steps below:
- Please perform speedtest when experiencing slow pages. You can find and download it here: www.speedtest.net
- Try opening the platform in a different browser like Google Chrome/Firefox
- Check if
- All pages are slow?
- A few pages are slow?
- Is it reproducible slow or only from time to time?
- Send your findings to collections-support@billtrust.com with the slow page url and the exact time + how long it takes to load the page