Zoom is an easy tool for our support team to show their screen or watch/take over your computer screen. In this way any support question can be handled more effectively.
There are different ways to join an online Zoom meeting:
- through an email invite
- through an instant messaging invite
- from the browser
- from the Zoom desktop or mobile application
- from a landline or mobile phone
- or with an H.323 or SIP device.
Prerequisites for joining a virtual meeting
Each meeting has a unique 9, 10, or 11-digit number called a meeting ID that will be required to join a Zoom meeting.
If you are joining by telephone, you will need the teleconferencing number provided in the invite.
Show a "Join from your browser" link enabled.
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Joining a Zoom video call
Here is how to join a Zoom meeting: Joining a Zoom video call
You can use your computer audio or call the support advisor at +32 (0)9 337 82 79 (please click on ‘mute’ in the left bottom corner if you use the telephone).
Sharing your screen
Once you are in the Zoom meeting, you can share your screen by clicking on the green ‘share’ icon at the bottom of the Zoom meeting screen.